FAQs

  • Wildflower Faces stands out from other skincare providers in several key ways.

    • Personalized Approach: We believe in the power of individualized skincare. Our skin consultations are comprehensive and focused on understanding your unique skin needs and concerns. We take the time to listen to you and create a customized skincare routine that addresses your specific goals.

    • Cosmedical Grade products: We are committed to using high-quality, cosmedical grade products. We carefully select products that are free from harmful chemicals, additives, and artificial fragrances, ensuring that your skin receives the best care without compromising its health

    • Holistic Approach: We understand that skincare is not just about topical treatments but also about overall well-being. Our dermal therpist take a holistic approach, considering factors such as lifestyle, diet, and stress levels that can affect your skin's health. We provide guidance on how to make positive changes in these areas to support your skin's natural radiance.

    • Education and Support: We believe that knowledge is empowering. Along with providing personalized recommendations, we also educate and inform you about the importance of proper skincare practices. We offer ongoing support and guidance, ensuring that you feel confident in taking care of your skin beyond the consultation.

    • Exceptional Customer Experience: At Wildflower Faces, we prioritize your comfort and satisfaction. We strive to create a warm and inviting atmosphere where you feel relaxed and well-cared for. Our team is dedicated to deliver exceptional customer service, ensuring that your skincare journey with us is enjoyable and rewarding.

  • Yes! It is absolutely crucial to book in for a consultation initially to discuss skin goals so we can create a tailored plan to help you achieve a healthier skin you love.

  • Absolutely! At Wildflower Faces we treat acne prone, sun damaged, hyperpigmentation, sensitive, mature/aging & normal skins.

    Whether you have specific skin concerns or simply want to maintain and improve the health of your skin, our Dermal Therapist can create a customized treatment plan tailored to your unique skin type and needs.

  • The frequency of skincare treatments at Wildflower Faces can vary depending on several factors, including the client's individual skin needs, concerns, and goals. Generally, clients may come in for treatments on a regular basis starting or with fortnightly to every 3 weeks to begin. As we move into maintenance phases this can look like monthly or every 6-8 weeks.

    It's important to note that each client's skincare journey is unique, and the frequency of treatments may be adjusted based on their skin's response and progress. During the initial consultation, our Dermal therapist will assess your skin, discuss your goals, and recommend a treatment plan that includes the recommended frequency of visits to best meet your needs. Regular communication with your therapist will help ensure that your treatment schedule is optimized for your skin's health and progress.

  • To maintain the results of your skincare treatments at home, it’s important to follow the personalised skincare routine recommended by your Dermal therapist . By doing this you will maximise and prolong the results of your professional in clinic skin care treatments.

  • We sure do! When purchasing a pack of any three services upfront, you receive your fourth session complimentary.

  • Absolutely! There are plenty of Treatments that are pregnancy safe at Wildflower Faces that will still help you achieve your skin goals.

  • At Wildflower Faces, we believe that everyone deserves to feel confident and beautiful in their own skin. Our gift vouchers offer a thoughtful and luxurious way to help your loved ones achieve just that.

    Purchase a Wildflower Faces Gift Voucher in store or via this link today and give the gift of self-care and rejuvenation. Let your loved ones experience the transformative power of our skincare treatments and embark on a journey to radiant, healthy skin.

  • At Wildflower Faces, we understand that life can sometimes get in the way of your scheduled appointment. However, we kindly ask that you provide us with at least 48 hours notice if you need to cancel or reschedule your appointment.

    Upon making an appointment, we will ask you to provide your card details as a guarantee. Please note that failure to provide 48 hours notice of cancellation or rescheduling will result in a charge of 30% of the total appointment fee to the card on file. For no-shows, 100% of the booking will be charged.

    To ensure that you have ample time to review your appointment details, we send out confirmation texts 48 hours prior to your scheduled appointment. We kindly request that you carefully review these details and contact the salon as soon as possible if any adjustments need to be made.

    We appreciate your understanding and cooperation in adhering to these terms and conditions. By respecting our time, you allow us to provide the best service to all of our valued clients. Thank you for choosing Wildflower Faces, and we look forward to serving you soon.

  • At Wildflower Faces, we are committed to providing convenient and flexible payment options for our valued clients. We offer the following methods of payment:

    • EFTPOS: We have an EFTPOS facility available at our salon, allowing you to make secure payments using your debit or credit card. Simply swipe or insert your card and enter your PIN to complete the transaction.

    • Afterpay: We are pleased to offer Afterpay as a payment option, allowing you to split your purchase into four interest-free installments. With Afterpay, you can enjoy our services immediately and pay for them over time, making it easier to manage your budget.

    • Cash: We also accept cash payments for your convenience. Please note that exact change is appreciated.

    If you have any questions or require further information about our payment options, please feel free to contact our friendly team.